Refund policy

Returns, Refunds & Exchanges Policy

At Me Time Coffee®, we want you to love every part of your Me Time experience. From your first sip of freshly roasted coffee to lighting your favorite candle, we take care in preparing every order.

Sometimes things don't go as planned, and we're here to help when that happens.

Coffee

Our coffee is freshly roasted for your order. Due to its perishable nature, all coffee sales are final, and we do not accept returns or exchanges.

If you receive the wrong coffee or your order arrives damaged, please contact us within 7 days of delivery so we can review the issue and arrange a replacement or refund, as appropriate.

Candles

All candle sales are final, except in cases where an item arrives damaged or incorrect.

If your candle arrives damaged or you receive the wrong item, please contact us within 7 days of delivery so we can review the issue and arrange a replacement or refund, as appropriate.

Merchandise (Mugs, Apparel & Accessories)

We accept returns or exchanges on eligible merchandise within 7 days of delivery, provided the items meet the following conditions:

  • Mugs: Must be unused and in their original condition.

  • Shirts & Apparel: Must be unworn, unwashed, and free of stains, odors, or damage.

  • Hats & Accessories: Must be unused, unworn, and in their original condition.

  • Original tags and packaging must be included when applicable.

Customers are responsible for return shipping costs unless an item arrives damaged or incorrect.

Please contact us before sending merchandise back so we can provide return instructions.

Damaged or Incorrect Orders

We carefully prepare and package every order, but sometimes things don't go as planned during shipping.

If you receive an incorrect or damaged item, please contact us within 7 days of delivery and include:

  • Your order number

  • A brief description of the issue

  • Clear photos of the item

We'll review your request and work with you to arrange an appropriate resolution.

Refunds

Once a return or refund request has been reviewed and approved, refunds will be issued to the original payment method.

Please allow additional time for your bank or payment provider to process the refund.

Need Help With Your Order?

Questions or concerns? We're happy to help!

Email: admin@metimecoffee.com

Website: www.metimecoffee.com

Please include your order number so we can assist you as quickly as possible.

Thank you for choosing Me Time Coffee®!

This policy does not limit any rights customers may have under applicable consumer protection laws.